Comcast! Comcast! Comcast! :(

For the second time in 10 days I spent more than 2 hours on the phone with Comcast (and seven different people) trying to get my Cable Television, Internet and Phone installed in the new house.

The first hour or so was just trying to make them realize that I was a regular customer (although account numbers, the last four digits of my Social Security number and the job ticket number they gave me three weeks ago went completely unrecognized.)

Now we are scheduled (AGAIN!) for Wednesday morning at 8 AM.

Good luck!

I should have gone back to DISH.

About btchakir

Retired Theatre Producer, Graphic Designer, Usability Tester and General Troubleshooter with a keen interest in Politics and The Stage. Currently heard on WSHC, 89.7 FM (on line at www.897wshc.org) and occasionally dabbling in Community Theatre.

Posted on March 5, 2012, in Business, Corporations, Family, Internet, Interview, Legal, Opinion, Television, Word from Bill and tagged , , . Bookmark the permalink. 3 Comments.

  1. Bobby Barsale

    They’re all in cahoots. We switched to a Direct bundle that was almost a 3 month nightmare
    but in all fairness the dish tv part was good….the problem was with AT&T whom they partnered with for landline and internet. The customer service was a real trial and no one
    knew anything about the other. Customer service was great with my former RCN cable service and wished at the time I had stayed with them even though they were more expensive than the Direct bundle. Once everything was straightened out it’s been fine for about 6 months. Good luck and God bless!

  2. Been there, done that. Way too many times. Hang tough Bill, this too shall pass. And congrats on surviving the move!

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